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Food & Beverage

Bella's Bakery

A beloved local bakery needed to bring their famous pastries online.

Manchester, UK
12 days delivery
Web DesignE-commerce Integration

The Challenge

Bella's Bakery had been a neighbourhood favourite for 15 years, but they were losing customers to chains with slick online ordering. Their existing website was a single page with just a phone number — no menu, no online orders, no way to compete in the digital age. During the pandemic, they nearly closed because customers couldn't easily order for pickup.

The Solution

We built a warm, inviting website that captured the bakery's personality while adding serious functionality. The centrepiece was a custom online ordering system integrated with their existing till. Customers could now browse the full menu with mouth-watering photos, place orders for pickup or local delivery, and even schedule orders for special occasions. We also added a 'daily specials' section Bella could update herself in seconds.

The Results

+127%
Online Orders
Within first 3 months
£3.2k
Monthly Revenue Increase
From online channel alone
45 min
Daily Time Saved
No more phone order chaos
4.9★
Google Rating
Up from 4.2 stars
I was terrified of technology, but ScionsLab made it so simple. Now I can't imagine running the bakery without the website. My daughter showed me how to update the specials and I do it every morning with my coffee!
Bella Thompson
Owner, Bella's Bakery

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